We are an Internet Only company and only correspond by email, Please Note we only respond to emails Monday to Friday during working hours, we do not check emails during weekends and bank holidays, please bear this in mind when awaiting a response. All Emails are Answered, normally within 1 working day, but during busy periods, please allow 2 working days
Images are for Illustration Purposes only, the packaging/label may vary from the Image but the actual product will be the same
Shipping
We dispatch orders Monday to Friday (Exc Bank Holidays), We dispatch within 2 Working Days, Majority Next Working Day
The Maximum Postage offer of £6.95 and the Free Delivery for Orders above £50, ONLY apply to Mainland UK (Excluding Scottish Highlands). These offers do not apply to Scottish Highlands, ALL UK Islands, Northern Ireland and ROI
We Do NOT Ship to BFPO and PO Box Addresses
We can only ship to cardholder addresses or addresses registered with Paypal/Google Checkout
Buyer is liable for the consequence of delivery delay, return or lost, resulted from incomplete or incorrect address provided
Returns
As part of your statutory rights, Any item may be returned or cancelled within 7 days of receipt and sent back to us providing they are in its original unused condition with any tags/ packaging intact. You must notify us by email of your intention to cancel, stating your order number and the reason for the return. We will then issue you with a returns number that you must quote on the parcel when returning the goods. If you return or cancel your order we reserve the right to levy a 15% restocking fee. Outgoing delivery is non refundable and you will have to pay for the delivery back to us yourself. Returns cannot be accepted without prior authorisation and a returns authorisation number.
Please ensure the size ordered is correct as we cannot accept returns that have been worn due to hygiene reasons.
Items which have had tags removed or worn cannot be retuned due to Hygiene reasons
We check all items during the packaging of orders, however If goods are faulty or damaged upon delivery please email us with details and we will provide return/replacement details. Any Fault/Damage Claims have to be reported within 24 hours of receipt, any claims outside this period will be rejected
We can only accept returns by mail as our office and warehouse are located separately
Privacy Policy
We value our customers and their privacy. All personal information is used to ensure efficient processing of your order. This information is used by our staff for contacting and identifying customers and their needs. We will not give, sell, rent, or loan any personally identifiable information to any third party, unless we are legally required to do so or you authorize us to do so.
